Ask the Agency
Most questions can best be resolved by contacting the state agency directly. See our Departments and Agencies page for a listing of state and local government contact information. Some frequently contacted departments include:
(808) 586-2727 or email: firstname.lastname@example.org
(808) 586-3000 or email: email@example.com
(808) 586-4533 or (808) 586-4542
(808) 587-4242 or email: firstname.lastname@example.org
Find Answers to Common Questions
If your corporation is no longer in business, please read the requirements for dissolving a corporation.
To file online, go to Hawaii Business Express, login, click ‘Manage’ to select your business and then the DC-13 form to file the articles of dissolution.
File it electronically online using Hawaiʻi Tax Online. Hawaiʻi Tax Online is the convenient and secure way to submit a BB-1 online with the Hawaiʻi Department of Taxation.
To file a complaint about a particular company or individual, you can obtain a complaint form from the web site at http://cca.hawaii.gov/rico/file-a-complaint/, by calling 808-587-3222, by going to the Office of Consumer Protection (OCP) and Regulated Industries Complaints Office (RICO) of the Department of Commerce and Consumer Affairs (DCCA), or by writing to the Consumer Resource Center, 235 South Beretania Street, 9th Floor, Honolulu, Hawaiʻi 96813. You may also search the business and license complaints database for the State of Hawaiʻi.
To obtain a fillable PDF of a form to print, you can find the business registration forms and associated information on the Business Registration Division website. The forms can be mailed in with a check or submitted in person with a check or credit card.
Read the Steps to Starting a Business guide from the Business Action Center to learn more about permits and licensing requirements.
Search for and purchase a Certificate of Good Standing (COGS) for your Hawaiʻi business.
The certificate of vendor compliance can be obtained by submitting an application through Hawaiʻi Compliance Express. A $12 annual fee is required. This service saves you time and hassle by allowing you to obtain clearances online for the following agencies: The Department of Commerce and Consumer Affairs (DCCA), the Department of Taxation, the IRS, and the Department of Labor and Industrial Relations (DLIR). The service includes real time monitoring of your status of compliance with each agency and you will be automatically notified by email any time your compliance status is changed.
If you have paid the one-time $20 license fee, there will be no additional charge. Duplicate licenses can be issued by calling the Taxpayer Services Branch at (808) 587-4242, or toll-free at 1 (800) 222-3229.
To request by email, please send your request including your phone number, to: Taxpayer.Services@hawaii.gov.
There are a few different methods of obtaining tax clearance on line.
- Create a free account with Hawaii Tax Online to file the A6 tax clearance form online.
- Create an account with Hawaiʻi Compliance Express to furnish proof of compliance with four agencies: The Department of Commerce and Consumer Affairs (DCCA), the Department of Taxation, the IRS, and the Department of Labor and Industrial Relations (DLIR). There is an annual fee of $12 to use this service.
- Download the tax clearance application (A6) form (PDF) and mail it in (mailing instructions are on the form).
- File in person at the tax office. See the list of locations.
To obtain a PDF version of a form, the full list of tax forms are available on the Department of Taxation website.
Sign up for a free account with Hawaiʻi Business Express to register or renew a trade name, trademark or service mark online.
Use our business search to look up information about Hawaiʻi businesses registered by the Department of Commerce and Consumer Affairs or see if a name is registered.
Find college and university information for 2 year, 4 year, and graduate institutions (both state and private).
Visit mySchool for all school information from the Department of Education. Use the links on the lefthand side of the page to navigate to information about public schools, public charter schools, community schools, homeschooling, public schools serving military base housing areas, and the program E-School.
View GED information, requirements, and frequently asked questions about taking the General Educational Development (GED) test.
View an overview of Hawaiʻi homeschool laws from the Hawaiʻi Department of Education.
View worker and benefit information online and complete a claim filing online. You may also choose to file in person at the nearest office location for the Department of Labor and Industrial Relations.
To find information on topics such as: family leave, child labor permits, rules for breaks, minimum wage laws and more, visit the Wage Standards Division of the Department of Labor and Industrial Relations.
The research and statistics office provides information that can help with research, business planning, job search and career decisions. Also visit the Hawaiʻi Workforce Infonet for current labor market information.
Most license types and programs are licensed under the Professional and Vocational Licensing Division of the Department of Commerce and Consumer Affairs. View the license types and programs, renew a license, or look up information for existing licensees.
Do an online search using eCrim to pay for and receive a certified copy instantly or visit the Hawaiʻi Criminal Justice Data Center website for more options; including fingerprint checks, postal mail or walk in requests.
Submit and pay for your application for Notary Public Commission online. You may also renew, schedule an exam or submit a resignation using the service.
For additional rules and information, FAQs, fees, and the notary manual, visit the Department of the Attorney General website.
Hawaiʻi appellate court opinions and orders can be found on the Hawaiʻi State Judiciary website.
Visit the Hawaiʻi State Legislature site and go to the lefthand side of the page to locate the search area for the Hawaiʻi revised statutes. Alternately you may view the table of contents or browse the HRS sections.
To see the status of your individual refund with the Department of Taxation, visit the tax refund status website. Have your SSN and exact amount to be refunded available.
Visit the Office of Information Practices, which promotes open and transparent government in Hawaiʻi.
To obtain a PDF version of a form, the full list of tax forms are available on the Department of Taxation website.
Creating an account to register with the Legislature will allow you to create personalized measure tracking lists, submit testimony without the need to re-enter required information, and receive hearing notice notification by e-mail.
Use the passport acceptance facility search to find the nearest location to apply for a passport. If you need your passport in less than 2 weeks for international travel OR you need your passport within 4 weeks to obtain a foreign visa, you will need to schedule an appointment at the Honolulu Passport Agency. View all other passport information at travel.state.gov.
Read the Department of Human Services eligibility requirements for the supplemental nutrition assistance program (SNAP).
Islandwide, the Department of Transportation announces scheduled roadwork for the week.
On Oʻahu, GoAkamai is a great resource to check road conditions, cameras and traffic congestion, as well as traffic news Hawaiʻi for current traffic reports. The Honolulu Police Department also provides traffic accident information in real time.
On Maui, view road closure notifications from the Police Department.
In the County of Hawaiʻi, view the Department of Public Works Traffic and Road Work website to find road closure information. You can also visit them on Twitter.
The Office of Consumer Protection investigates consumer complaints alleging unfair or deceptive trade practices, in a broad range of areas, including advertising, refunds, motor vehicle rentals, door-to-door sales, and credit practices. Find out if they handle the type of complaint and then file the complaint.
Looking for information on bulky item pickup? Electronic waste or other recycling programs? Or where to drop off your cans for recycling? Just click on your county below:
You can order certified copies of birth and marriage certificates online. Certificates will be sent to you via postal mail in 4-6 weeks. If you are unable to order your record online, you will need to order the certificate by mail, in person, or by phone.
You can search for a deed at the Bureau of Conveyances (BOC) official public records search site. Documents are available from as early as 1976. Recorded documents are not available on the site as soon as recorded so please check the site for the posted through date. For documents recorded earlier than 1976 and after the posted through date, or if you cannot find the document you are looking for, please contact the BOC at (808) 587-0154.
In Hawaiʻi, all dogs over 4 months of age are required to be licensed. Dog licenses are not transferable from one owner to the next. Please choose your county below to view licensing requirements and locations:
Visit the Name Change Application to prepare for, pay, and track your name change process online.
For additional information, read the instructions for changing a name from the Lieutenant Governor’s office.
Please visit the Hawaiʻi Department of Transportation website for information and locations for applying for a State ID card.
- The City and County of Honolulu has an online site where you can order personalized plates, and instantly check to see if your desired word or phrase is available.
- On Kauaʻi, you will need to call the Motor Vehicle Registration office at 808-241-4256.
- For Maui, view rules for special license plates.
- For the County of Hawaiʻi, view the rules for special license plates.
Use the Hawaiʻi State Judiciary e-traffic system to pay for traffic or parking infractions online.
- Oʻahu - Visit the real property assessment and tax billing website or pay your real property taxes online.
- Maui - Visit the real property assessment and tax billing website or pay your real property taxes online.
- Kauaʻi - Visit the real property assessment and tax billing website or pay your real property taxes online.
- County of Hawaiʻi - Visit the real property assessment and tax billing website or pay your real property taxes online.
Camping permits are issued by both state and county offices. Choose your location below for more information on reserving a campsite.
Purchase and print a Hawaiʻi freshwater fishing license online. For all other permit types (Commercial, aquarium, Nuʻuanu entry and more), view the license and permit information from the Division of Aquatic Resources for instructions.
Bicycles must be registered in the county where you reside. For more information, visit the county web sites below:
Each county has their own requirements for driver’s licensing renewal and registration and other motor vehicles services. Please select the appropriate county below for more information.
Visit the online motor vehicle renewals website. Select the registration county of your vehicle to continue the renewal process.
Please choose your county below for pothole request information:
- City & County of Honolulu - Use the online request form or call the city pothole report phone line at 768-7777. If the pothole is on a state road or highway, call the state pothole report phone line at 536-7852.
- County of Hawaiʻi - Contact public works for repairs.
- County of Maui - Contact the road maintenance division of public works.
- County of Kauaʻi - Contact the division of roads branch of public works.
Search and sign up for email alerts to notify you when a sex offender or covered offender moves in to your area, using the Hawaiʻi sex offender search.
Search for and claim abandoned property from holders (companies, states, state agencies, etc.) using the Hawaiʻi unclaimed property search.
To see the status of your individual refund with the Hawaiʻi Department of Taxation, visit the tax refund status website. Have your SSN and exact amount to be refunded available.
Visit the Hawaiʻi State Parks website to find locations and information for all state parks, including hours, directions, fees and activities.
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