How Do I Change My Password?
If you have forgotten your password for a service that uses an eHawaii.gov account, watch the Retrieve My Password Video or follow the written instructions below.
Please go to https://login.ehawaii.gov/lala. Once you've logged in, click on "My Account" in the top right corner then click Change Password. Here, type in the password you logged in with for the "Current Password" and then type your new password into "New Password" and "Re-enter Password". Enter a secure password that includes at least eight characters, one number, one letter, and one special character. When you are done editing click Save.
- For the Child Support Enforcement Agency, please contact the appropriate island. The numbers are available here: http://ag.hawaii.gov/csea/contact.
- For Wiki Wedding Permits, please contact the Department of Natural Resources Land Division at (808) 587-0439 to change your username and/or password.
If you are still having trouble changing your password, please feel free to contact us, and we will be glad to assist you in resetting your password. Please call (808) 695-4620 or or click on "Help Chat" beneath the search box for live help, and we will be glad to assist you.